Identified - What's happening?
Between June 11th and June 18th, 2025, OKX is migrating EEA-based users who previously accessed OKX via their global website to a new localized platform: my.okx.com.
As a result of this change, the internet endpoints used by 3Commas to communicate with OKX for EEA users will no longer function as expected. These updated addresses are not yet supported by 3Commas.
Our team is actively working to implement compatibility, with support expected by June 21st, 2025.
❓ Am I Affected?
If your OKX account was created in an EEA country, you are likely affected. OKX directly emailed affected users, so please check your email inbox (and spam folder) for any communications from OKX confirming the migration.
EEA countries include:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Plus EFTA countries: Iceland, Liechtenstein, and Norway
⚠ Impact on Trading
3Commas will temporarily lose the ability to place, modify, or cancel orders on migrated OKX EEA accounts. Users may experience a service disruption during this transition window.
✅ Recommended Actions
Between June 11th and June 21st, we advise all affected users to:
* Monitor Your Trades: Keep a close eye on any open positions via my.okx.com, as 3Commas will be unable to take trading actions during this period if you OKX account is migrated.
* Act Directly on OKX: Log in to your OKX EEA account to manually adjust or manage your trades if needed.
* Stay Updated: We will post updates and resolution confirmation via this Status Page. Support for the new OKX infrastructure is anticipated by June 21st, 2025.
🙏 We’re Here to Help
We understand this may cause disruption, and we appreciate your patience. These changes are required by OKX to enhance service for EEA users. If you have any questions, please don’t hesitate to reach out — our support team is ready to assist.
Jun 10, 2025 - 14:36 UTC
Between June 11th and June 18th, 2025, OKX is migrating EEA-based users who previously accessed OKX via their global website to a new localized platform: my.okx.com.
As a result of this change, the internet endpoints used by 3Commas to communicate with OKX for EEA users will no longer function as expected. These updated addresses are not yet supported by 3Commas.
Our team is actively working to implement compatibility, with support expected by June 21st, 2025.
❓ Am I Affected?
If your OKX account was created in an EEA country, you are likely affected. OKX directly emailed affected users, so please check your email inbox (and spam folder) for any communications from OKX confirming the migration.
EEA countries include:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden
Plus EFTA countries: Iceland, Liechtenstein, and Norway
⚠ Impact on Trading
3Commas will temporarily lose the ability to place, modify, or cancel orders on migrated OKX EEA accounts. Users may experience a service disruption during this transition window.
✅ Recommended Actions
Between June 11th and June 21st, we advise all affected users to:
* Monitor Your Trades: Keep a close eye on any open positions via my.okx.com, as 3Commas will be unable to take trading actions during this period if you OKX account is migrated.
* Act Directly on OKX: Log in to your OKX EEA account to manually adjust or manage your trades if needed.
* Stay Updated: We will post updates and resolution confirmation via this Status Page. Support for the new OKX infrastructure is anticipated by June 21st, 2025.
🙏 We’re Here to Help
We understand this may cause disruption, and we appreciate your patience. These changes are required by OKX to enhance service for EEA users. If you have any questions, please don’t hesitate to reach out — our support team is ready to assist.
Jun 10, 2025 - 14:36 UTC
Update - We are continuing to monitor for any further issues.
May 05, 2025 - 12:50 UTC
May 05, 2025 - 12:50 UTC
Update - Dear Traders,
The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Nov 26, 2024 - 11:23 UTC
The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,
A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Nov 14, 2024 - 10:04 UTC
A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Nov 13, 2024 - 11:19 UTC
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Nov 13, 2024 - 11:19 UTC
3Commas Systems Status
Operational
3Commas Web User Interface Status
?
Operational
Mobile App status
?
Operational
Processing
?
Operational
Payment Processing Gateways
Operational
J2TX KYC Gateway
?
Operational
Exchanges API
Degraded Performance
Binance.com API
Operational
Binance Futures API
Operational
Binance Futures EEA API
?
Operational
Binance.US API
Operational
Bitfinex API
Operational
Bitget API
Operational
Bitstamp API
Operational
Bybit API
Operational
Coinbase Advanced API
Operational
Gate.io API
Operational
Gemini API
Operational
HTX API
Operational
Kraken API
Operational
KuCoin API
Operational
OKX API
Degraded Performance
Coinbase Advanced Perpetual Futures
Operational
3Commas Tools
Operational
Signal Bot (Beta)
Operational
DCA bot deals
?
Operational
SmartTrade deals
?
Operational
GRID bot deals
?
Operational
Terminal deals
?
Operational
Options bot deals
?
Operational
Demo (Paper) Trading
Operational
Signals
Operational
Marketplace signals
?
Operational
TradingView signals
?
Operational
Technical analysis (RSI, ULT, BB, MFI, CCI)
?
Operational
QFL
?
Operational
Custom TradingView Webhook Signals
?
Operational
Notifications
Operational
Telegram Bot (Xcommas)
?
Operational
Email Notifications
?
Operational
Mobile apps Notifications
?
Operational
Website Notifications
?
Operational
3Commas Asset Manager
Operational
Asset Manager Dashboard
?
Operational
Client Portal
?
Operational
API for developers
?
Operational
3Commas Support and Help Centre
?
Operational
Support Web Messenger
?
Operational
Support Mobile App Messenger
?
Operational
Help Centre
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.