Identified - We are currently experiencing an issue affecting upgraded Bybit UTA accounts. While trading and exchange connections are working properly for non-upgraded users, those with upgraded Bybit UTA accounts are facing connection issues.

Our team is actively working on a fix to resolve this issue as quickly as possible. We will keep you updated on the progress and let you know as soon as the issue is resolved.

We apologize for the inconvenience and appreciate your patience.

Sep 30, 2024 - 12:20 UTC
Investigating - Dear Traders,

We have been made aware that updating Bybit API connection via Fast Connect is experiencing issues. We are actively working to resolve this ASAP and will update you once we have more information.

Please monitor your trades directly on the exchange for the time being. Thank you for your patience.

Please remember, you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io

Sep 30, 2024 - 11:32 UTC
Identified - Dear traders,
Thank you for your patience as we performed testing with the upgraded Bybit UTA account option became available on September 13th, 2024 and mentioned in our previous message.

NOTE: At this time, we still recommend that you do not upgrade your Bybit account to the new UTA mode.

Testing so far has shown the following results:

New 3Commas Users (or existing 3Commas Users connecting Bybit for the first time)
1. If you have NOT upgraded to the new UTA mode that supports Inverse Futures, then you will see the following Bybit exchange account types created on the “My Portfolio” page and be able to trade without issue:
+ Bybit Spot, Bybit Futures USDT Perpetual and Bybit Futures Inverse Perpetual

2. Users that upgrade their Bybit UTA account type on the exchange (or have been “force-upgraded” by Bybit) and attempt to connect this to 3Commas for the first time:
+ Bybit Spot will be connected and trading is possible
- Bybit Futures USDT Perpetual account will be connected but show no balance and trading is not possible
- Bybit Futures Inverse account is not created and cannot be linked to 3Commas


For existing 3Commas Users that previously had Bybit connected before the 13th September:
1. If you have NOT upgraded to the UTA mode that supports Inverse Futures, then you will be able to trade as normal, without issue

2. If you upgraded your Bybit UTA account (or have been “force-upgraded” by Bybit):
+ Bybit Spot trading is possible
- Bybit Futures USDT Perpetual account will show no balance and trading is not possible
- Bybit Futures Inverse Perpetual account will show no balance and trading is not possible

Our team is hard at work to implement changes required to support and test the new Bybit UTA account types and we’ll publish a further update when the changes are released.

Thank you for your continued patience and understanding!
You may also find the information above in our corresponding Help Article, here: https://help.3commas.io/articles/9857431

Sep 24, 2024 - 09:50 UTC
Investigating - NOTE: This message only applies to users that trade Futures with Bybit

Dear traders,

Bybit recently announced that they will release a new upgrade option for their exchange accounts on September 13th, 2024. If you are in a region where Futures trading is still permitted by Bybit, you may have already received a message regarding the introduction of Inverse Derivatives Trading to Unified Trading Account (UTA).

At this time, 3Commas is unsure of the impact of this upgrade and the effect it may have for your trades and bots, and we strongly recommend that users DO NOT upgrade their Bybit account until further notice.
Bybit have stated they will automatically upgrade user accounts that have no funds, active orders or positions in the Inverse Futures account between 13th and 26th of September, we would recommend transferring a small amount of funds into the Inverse Futures account to avoid being automatically upgraded.

When the upgrade is released, 3Commas will perform in-house testing to verify the compatibility of the new Bybit account functions, and post a further update to keep you informed.
If you choose to upgrade your Bybit account before 3Commas has completed testing then this is at your own risk.
Thank you for your patience and understanding!

If you missed the announcement from Bybit, please refer to their website for more information:
https://announcements.bybit.com/article/product-updates-introducing-inverse-derivatives-trading-to-unified-trading-account-uta--blte3dc1e58c8aefd04

We also have created a help article, that you may find useful, here: https://help.3commas.io/articles/9857431

Stay tuned for further updates!

Sep 12, 2024 - 06:06 UTC
3Commas Systems Status Operational
90 days ago
100.0 % uptime
Today
3Commas Web User Interface Status ? Operational
90 days ago
100.0 % uptime
Today
Mobile App status ? Operational
90 days ago
100.0 % uptime
Today
Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Gateways Operational
90 days ago
100.0 % uptime
Today
Exchanges API Under Maintenance
90 days ago
99.99 % uptime
Today
Binance.com API Operational
90 days ago
100.0 % uptime
Today
Binance Futures API Operational
90 days ago
100.0 % uptime
Today
Binance Futures EEA API ? Operational
90 days ago
100.0 % uptime
Today
Binance.US API Operational
90 days ago
100.0 % uptime
Today
Bitfinex API Operational
90 days ago
100.0 % uptime
Today
Bitget API Operational
90 days ago
100.0 % uptime
Today
Bitstamp API Operational
90 days ago
100.0 % uptime
Today
Bybit API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced API Under Maintenance
90 days ago
100.0 % uptime
Today
Gate.io API Operational
90 days ago
99.99 % uptime
Today
Gemini API Operational
90 days ago
100.0 % uptime
Today
HTX API Operational
90 days ago
100.0 % uptime
Today
Kraken API Operational
90 days ago
100.0 % uptime
Today
KuCoin API Operational
90 days ago
100.0 % uptime
Today
OKX API Operational
90 days ago
100.0 % uptime
Today
3Commas Tools Operational
90 days ago
100.0 % uptime
Today
Signal Bot (Beta) Operational
90 days ago
100.0 % uptime
Today
DCA bot deals ? Operational
90 days ago
100.0 % uptime
Today
SmartTrade deals ? Operational
90 days ago
100.0 % uptime
Today
GRID bot deals ? Operational
90 days ago
100.0 % uptime
Today
Terminal deals ? Operational
90 days ago
100.0 % uptime
Today
Options bot deals ? Operational
90 days ago
100.0 % uptime
Today
Demo (Paper) Trading Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Marketplace signals ? Operational
90 days ago
100.0 % uptime
Today
TradingView signals ? Operational
90 days ago
100.0 % uptime
Today
Technical analysis (RSI, ULT, BB, MFI, CCI) ? Operational
90 days ago
100.0 % uptime
Today
QFL ? Operational
90 days ago
100.0 % uptime
Today
Custom TradingView Webhook Signals ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Telegram Bot (Xcommas) ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Mobile apps Notifications ? Operational
90 days ago
100.0 % uptime
Today
Website Notifications ? Operational
90 days ago
100.0 % uptime
Today
API for developers ? Operational
90 days ago
100.0 % uptime
Today
3Commas Support and Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Support Web Messenger ? Operational
90 days ago
100.0 % uptime
Today
Support Mobile App Messenger ? Operational
90 days ago
100.0 % uptime
Today
Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 2024 - 03:52 UTC
Scheduled - Dear Traders,

Gemini has informed us that they are planning to conduct a full exchange maintenance from 03:00 to 04:00 UTC on 23 October 2024.

The maintenance is expected to take about 1 hour, and all user interfaces and trading will remain unavailable during this time.

More information can be found here: https://status.gemini.com/incidents/q2br1t6swypz

Oct 21, 2024 - 09:06 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 2024 - 03:54 UTC
Scheduled - Dear Coinbase Traders,

Coinbase has scheduled an update for around 16:00 UTC on Saturday, October 26. The update is expected to take up to two hours. During this period, trading on Coinbase.com (simple and advanced trading) will not be available. However, user accounts will remain accessible during this period.

More information can be found here: https://status.coinbase.com/incidents/20lvgzw1zp8c

Oct 26, 2024 - 16:00 UTC
Past Incidents
Oct 22, 2024
Completed - The scheduled maintenance has been completed.
Oct 22, 16:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 15:00 UTC
Scheduled - Dear Gemini Traders,

The Gemini Exchange FIX, REST, and Websockets APIs will be undergoing maintenance on 22nd October, 15:00 to 16:30hrs UTC, and be unavailable for approximately 90 minutes.

Please note that this is a rough estimate and the precise time when services return may change slightly. Users might experience brief delays in deposit, withdrawals, settlement/clearing and Instant Orders.

More information can be found here: https://status.gemini.com/incidents/w8wh12symk08

Oct 22, 03:48 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 16:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 03:52 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 22, 03:52 UTC
Scheduled - Dear Traders,

Gate.io is going to upgrade and optimize the Spot trading engine from 16:00 to 16:30 UTC on 22 October 2024.

The upgrade will take about 30 minutes, and partial service of spot trading will be unavailable during the process.

Gate.io expects there will be trading interruption (less than 1 second) and query interruption (less than 1 second). Please adjust your strategies beforehand.

More information can be found here: https://www.gate.io/announcements/article/40040

Oct 21, 08:53 UTC
Completed - Maintenance has been postponed for an unspecified period of time. None of the planned work has yet been carried out.
Oct 22, 13:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 06:00 UTC
Scheduled - Dear Traders,

Bybit will perform maintenance on UTA Pro accounts from October 21 06:00 hours to October 25 10:00 hours UTC. During the maintenance period, there may be trading interruptions of up to 10 seconds while your account is processed. Please monitor your deals additionally on the exchange during this period.

Oct 14, 08:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 22, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:00 UTC
Scheduled - Dear Traders,

3Commas will be undergoing scheduled maintenance at 08:00-08:10 UTC on 22nd October 2024.

We expect the landing page at https://3commas.io and the blog to be unavailable for a few minutes.

The 3Commas user interface and the trading processing will remain active during that period.

Thank you for your understanding.

Oct 21, 15:17 UTC
Oct 21, 2024

Unresolved incidents: Bybit: Cannot update API connection via Fast Connect for upgraded Bybit UTA accounts, Important: Bybit UTA Account Upgrade - 13th September 2024.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Resolved - This incident has been resolved.
Oct 18, 07:29 UTC
Identified - Dear Traders,

We have been made aware that there is a problem with Email delivery that started at 12:12 UTC and this may affect notifications and the timely delivery of log-in verification codes.

The issue has been identified and a fix is being implemented.

If you are unable to log-in to 3Commas, please monitor your critical positions directly on the exchange.

Thank you for your patience

Oct 17, 18:37 UTC
Oct 17, 2024
Resolved - Dear Kraken Traders,

The Kraken reported that the Spot Exchange Website and API underwent maintenance as they upgraded their systems on Thursday, 17th October, from 07:13 to 07:23 hrs UTC
Following maintenance, markets briefly entered cancel-only mode and then post-only mode before returning to full functionality.

Currently, the maintenance has been completed.

More information can be found here: https://status.kraken.com/incidents/sxnq9s54zvzd

Oct 17, 03:00 UTC
Oct 16, 2024
Resolved - This incident has been resolved.
Oct 16, 15:28 UTC
Investigating - Dear Traders,

We’ve been made aware of technical issues with Gemini and are monitoring the situation closely. They are investigating reports of potential service disruption impacting the exchange regarding a delay in recurring orders.

More information can be found here: https://status.gemini.com/incidents/3ty6ldcsrdzq

Oct 16, 12:57 UTC
Resolved - Dear Traders,

The 3Commas payment processing partner, Paddle.com, has reported that some customers may have experienced delays in completing orders today, 16 October, between 08:13 and 08:27 UTC. During that time, customers faced delays in receiving order confirmation emails and notifications.

Currently, the issue has been resolved, and all pending orders were processed successfully, and notifications were sent out. If you have any questions or concerns, please contact the Paddle.com Customer Support team at sellers@paddle.com.

More information can be found on Paddle's service status page here: https://paddle.status.io/pages/incident/58b845a59243e72262001ccf/670f9b4b621d700533a5b22c

Please keep in mind that you can always review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at status.3commas.io

Oct 16, 04:00 UTC
Oct 15, 2024
Resolved - Dear Traders,

We have been made aware of a partial system outage today, October 16th, from 01:00-02:34hrs UTC

The following components may not have been working at this time:
- Contingent Orders
- Price Update
- Trade Signals
- Orders and position updates

The issue has now been resolved, and all necessary actions have been taken. The service is fully operational.

Thank you for your patience.

Oct 15, 21:00 UTC
Oct 14, 2024

No incidents reported.

Oct 13, 2024
Resolved - Dear Gemini traders,

Gemini reported issues with Websocket feed disruption on October 14, 2024, between 02:23 and 04:53hrs UTC. Currently, the issue has been resolved

More information can be found on Gemini's service status page, here: https://status.gemini.com/incidents/q3dlcrhphcpw

Oct 13, 18:00 UTC
Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Completed - The scheduled maintenance has been completed.
Oct 10, 16:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 15:00 UTC
Scheduled - Dear Gemini Traders,

The Gemini Exchange FIX, REST, and Websockets APIs will be undergoing maintenance on 10th October, 1500 to 1630hrs UTC, and be unavailable for approximately 90 minutes.

Please note that this is a rough estimate and the precise time when services return may change slightly. Users might experience brief delays in deposit, withdrawals, settlement/clearing and Instant Orders.

More information can be found here: https://status.gemini.com/incidents/mfyw519njg4l

Oct 10, 08:28 UTC
Resolved - This incident has been resolved.
Oct 10, 08:21 UTC
Update - We are continuing to monitor for any further issues.
Oct 9, 12:59 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 12:59 UTC
Investigating - Dear Traders,

We have been informed that some users may have been experiencing issues creating new OKX API connections via Fast Connect since approximately 08 October, 14:45 UTC. We are actively working to resolve this ASAP and will update you once we have more information. The manual API keys connection method works normally.

Please remember you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io

Oct 9, 10:58 UTC
Completed - The scheduled maintenance has been completed.
Oct 10, 07:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 07:00 UTC
Scheduled - Dear Kraken Traders,

The Kraken Spot Exchange Website and API will be undergoing maintenance as they upgrade their systems on Thursday, 10th October, 0700 to 0715hrs UTC, and be unavailable for approximately 15 minutes.

Please note that this is a rough estimate and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this timeframe.

During maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information can be found here: https://status.kraken.com/incidents/wzy6ffb9bwkr

Oct 8, 07:52 UTC
Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 16:00 UTC
Scheduled - Dear Traders,

Gate.io is going to upgrade and optimize the USDT & BTC margin perpetual contracts from 16:00 - 16:10 UTC on 09 October, 2024. The upgrade will take about 10 minutes and partial service will be unavailable during the process. There might be trading interruption (about 1 second) and query interruption (about 1 second) on all affected contracts during the process.

If you are an affected trader and API user, please adjust your strategies beforehand.

Affected services:
All USDT & BTC margined perpetual contracts

More information can be seen here: https://www.gate.io/announcements/article/39749

Oct 9, 07:50 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 14:00 UTC
Scheduled - Dear Gemini Traders,

The Gemini Exchange FIX and REST APIs will be undergoing maintenance on 9th October, 1400 to 1530hrs UTC, and be unavailable for approximately 90 minutes.

Please note that this is a rough estimate and the precise time when services return may change slightly. Users might experience brief delays in deposit, withdrawals, settlement/clearing and Instant Orders.

More information can be found here: https://status.gemini.com/incidents/jyfn7b6nc4gt

Oct 8, 16:57 UTC
Oct 8, 2024
Completed - The scheduled maintenance has been completed.
Oct 8, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 16:00 UTC
Scheduled - Dear Traders,

Gate.io is going to upgrade and optimize the spot trading engine from 16:00 – 16:30 UTC on 08 October, 2024.

The upgrade will take about 30 minutes and partial service of spot trading will be unavailable during the process.

Gate.io expects there will be trading interruption (less than 1 second) and query interruption (less than 1 second). Please adjust your strategies beforehand.

More information can be found here: https://www.gate.io/announcements/article/39730

Oct 8, 08:24 UTC