Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 2025 - 17:59 UTC
Jan 16, 2025 - 17:59 UTC
Identified - Dear traders,
We want to inform you about a temporary issue affecting the display of correct balances for Bybit accounts in our system. This has occurred due to a recent API update made by Bybit and related to the new UTA account type.
If you have active trades or deals on affected Bybit accounts these should not be affected by this issue, however the balance display of Bybit accounts may show 0 at this time
The team is actively working on a fix to resolve this as quickly as possible.
We will keep you updated on our progress and let you know as soon as the issue is resolved.
We deeply apologise for any inconvenience this may cause and appreciate your patience and understanding.
Jan 15, 2025 - 22:01 UTC
We want to inform you about a temporary issue affecting the display of correct balances for Bybit accounts in our system. This has occurred due to a recent API update made by Bybit and related to the new UTA account type.
If you have active trades or deals on affected Bybit accounts these should not be affected by this issue, however the balance display of Bybit accounts may show 0 at this time
The team is actively working on a fix to resolve this as quickly as possible.
We will keep you updated on our progress and let you know as soon as the issue is resolved.
We deeply apologise for any inconvenience this may cause and appreciate your patience and understanding.
Jan 15, 2025 - 22:01 UTC
Update - Dear Traders,
The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Nov 26, 2024 - 11:23 UTC
The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,
A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Nov 14, 2024 - 10:04 UTC
A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Nov 13, 2024 - 11:19 UTC
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Nov 13, 2024 - 11:19 UTC
3Commas Systems Status
Operational
3Commas Web User Interface Status
?
Operational
Mobile App status
?
Operational
Processing
?
Operational
Payment Processing Gateways
Operational
Exchanges API
Degraded Performance
Binance.com API
Operational
Binance Futures API
Operational
Binance Futures EEA API
?
Operational
Binance.US API
Operational
Bitfinex API
Operational
Bitget API
Operational
Bitstamp API
Operational
Bybit API
Degraded Performance
Coinbase Advanced API
Operational
Gate.io API
Operational
Gemini API
Operational
HTX API
Operational
Kraken API
Operational
KuCoin API
Operational
OKX API
Operational
Coinbase Advanced Perpetual Futures
Operational
3Commas Tools
Operational
Signal Bot (Beta)
Operational
DCA bot deals
?
Operational
SmartTrade deals
?
Operational
GRID bot deals
?
Operational
Terminal deals
?
Operational
Options bot deals
?
Operational
Demo (Paper) Trading
Operational
Signals
Operational
Marketplace signals
?
Operational
TradingView signals
?
Operational
Technical analysis (RSI, ULT, BB, MFI, CCI)
?
Operational
QFL
?
Operational
Custom TradingView Webhook Signals
?
Operational
Notifications
Operational
Telegram Bot (Xcommas)
?
Operational
Email Notifications
?
Operational
Mobile apps Notifications
?
Operational
Website Notifications
?
Operational
3Commas Asset Manager
Operational
Asset Manager Dashboard
?
Operational
Client Portal
?
Operational
API for developers
?
Operational
3Commas Support and Help Centre
?
Operational
Support Web Messenger
?
Operational
Support Mobile App Messenger
?
Operational
Help Centre
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.