The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,
A fix has been implemented and we are monitoring the situation closely. Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Nov 13, 2024 - 11:19 UTC
Gate.io have announced scheduled maintenance to upgrade and optimize the spot trading engine at 16:00 – 16:30hrs UTC on 02nd April, 2025. It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.
Completed -
The scheduled maintenance has been completed.
Apr 1, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 01:30 UTC
Scheduled -
Dear Traders,
Gemini Exchange has announced that a scheduled maintenance will take place on 02nd April between 01:30 and 02:30 UTC. During this time, all services will be unavailable. Please plan your trading accordingly and review your trades on the exchange if necessary.
On March 28 at 17:40 UTC, Gemini Exchange announced that scheduled maintenance of the trading engine would be conducted effective immediately. Trading during the period of the works was unavailable.
Completed -
The scheduled maintenance has been completed.
Mar 28, 08:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 08:00 UTC
Scheduled -
Dear Kraken Traders,
Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 28th March between 08:00hrs to 08:15hrs UTC.
Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time. Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Completed -
The scheduled maintenance has been completed.
Mar 28, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 02:00 UTC
Scheduled -
Dear Gemini Traders,
The Gemini Exchange REST, FIX and Websockets APIs will be undergoing maintenance on 27th March, 02:00 to 03:00hrs UTC, and be unavailable for approximately 60 minutes. Customers may experience brief delays processing events via REST, FIX and Websockets endpoints.
Please note that this is a rough estimate and the precise time when services return may change slightly. Users might experience brief delays in deposit, withdrawals, settlement/clearing and Instant Orders.
Completed -
The scheduled maintenance has been completed.
Mar 27, 08:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 08:00 UTC
Scheduled -
Dear Kraken traders,
Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 27th March between 08:00hrs to 08:15hrs UTC.
Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time. Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance. Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.
Our payment processing partner, Paddle.com, has reported that some customers may experience issues at checkout on March 27th starting from 06:24 till 10:50 UTC.
Currently, the root cause has been fixed and their team is closely monitoring the platform to ensure stability.
Completed -
The scheduled maintenance has been completed.
Mar 23, 10:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 08:30 UTC
Scheduled -
Dear Bitstamp Traders,
We have been made aware that Bitstamp will conduct a scheduled maintenance on 23rd March 2025 from 08:30 till 10:30 UTC. During this time, the website and trading platforms won’t be available.
Please plan your trading accordingly and review your trades on the exchange if necessary.
If you have any urgent concerns, reach out to your account manager or email support@bitstamp.net. For updates, follow Bitstamp on their X channel.
Please remember, you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io
Mar 20, 12:20 UTC