On 22nd January and 29th January 2025, Coinbase wrote to all users that have old "legacy" API keys created on their Coinbase Advanced Trade accounts to say these legacy API keys will be deleted starting from 5th February.
If you are unsure if you will be affected, please search the email mailbox that is registered to your Coinbase account, you can search for any messages received from the Coinbase notification email address: info@mail.coinbase.com Additionally, the email subject line is: [Action Required] Important updates to your Coinbase API key
If you have a legacy API key connected to 3Commas, please create a new API key and update your connection in 3Commas, to ensure your trades and bots will continue to operate without interruption.
If you require any assistance, please don't hesitate to contact our support team support@3commas.io who are waiting to assist you!
Feb 04, 2025 - 16:12 UTC
The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,
A fix has been implemented and we are monitoring the situation closely. Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Nov 13, 2024 - 11:19 UTC