Update - Update: HTX are communicating with TradingView to resolve this issue, there is no ETA yet, but we will provide an update as soon as one is available.
Feb 29, 2024 - 13:37 UTC
Update - UPD: HTX exchange is still unavailable within TradingView.com's Cryptoscreener service.
We will keep monitoring this situation and will provide updates as they become available.

Feb 19, 2024 - 13:39 UTC
Update - Update:
HTX is now available again within Tradingview.com to view chart information.

Unfortunately the Cryptoscreener services are still unavailable, which affects DCA bots configured to use the Trading Buy / Strong Buy / Sell / Strong sell signals.

Further updates will be provided as they become available.

Feb 09, 2024 - 16:43 UTC
Update - HTX report that their exchange should be available in TradingView.com to display charts and cryptoscreener results by the end of this week (9th February), although it could be sooner.
We will provide an update as soon as it is available.

Feb 05, 2024 - 16:12 UTC
Monitoring - Dear HTX traders,
We've had reports that the "TradingView" Buy and Sell signals for the DCA Bot "Deal Start Conditions" created for HTX exchange are not functioning.
Upon investigation and communicating with HTX and TradingView.com, it appears that HTX charts and Cryptoscreener signals are not currently available within TradingView.com.
HTX has said that they anticipate that charts and cryptoscreener will be available within TradingView.com by 1st February 2024.

Jan 23, 2024 - 13:20 UTC
3Commas Systems Status Operational
90 days ago
99.57 % uptime
Today
3Commas Web User Interface Status ? Operational
90 days ago
99.32 % uptime
Today
Mobile App status ? Operational
90 days ago
99.22 % uptime
Today
Processing ? Operational
90 days ago
99.8 % uptime
Today
Payment Processing Gateways Operational
90 days ago
99.94 % uptime
Today
Exchanges API Operational
90 days ago
100.0 % uptime
Today
Binance.com API Operational
90 days ago
100.0 % uptime
Today
Binance Futures API Operational
90 days ago
100.0 % uptime
Today
Binance.US API Operational
90 days ago
100.0 % uptime
Today
Bitfinex API Operational
90 days ago
100.0 % uptime
Today
Bitget API Operational
90 days ago
100.0 % uptime
Today
Bitstamp API Operational
90 days ago
100.0 % uptime
Today
Bybit API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced API Operational
90 days ago
100.0 % uptime
Today
Gate.io API Operational
90 days ago
100.0 % uptime
Today
Gemini API Operational
90 days ago
100.0 % uptime
Today
HTX API Operational
90 days ago
100.0 % uptime
Today
Kraken API Operational
90 days ago
100.0 % uptime
Today
KuCoin API Operational
90 days ago
100.0 % uptime
Today
OKX API Operational
90 days ago
100.0 % uptime
Today
3Commas Tools Operational
90 days ago
100.0 % uptime
Today
Signal Bot (Beta) Operational
90 days ago
100.0 % uptime
Today
DCA bot deals ? Operational
90 days ago
100.0 % uptime
Today
SmartTrade deals ? Operational
90 days ago
100.0 % uptime
Today
GRID bot deals ? Operational
90 days ago
100.0 % uptime
Today
Terminal deals ? Operational
90 days ago
100.0 % uptime
Today
Options bot deals ? Operational
90 days ago
100.0 % uptime
Today
Demo (Paper) Trading Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Marketplace signals ? Operational
90 days ago
100.0 % uptime
Today
TradingView signals ? Operational
90 days ago
100.0 % uptime
Today
Technical analysis (RSI, ULT, BB, MFI, CCI) ? Operational
90 days ago
100.0 % uptime
Today
QFL ? Operational
90 days ago
100.0 % uptime
Today
Custom TradingView Webhook Signals ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
99.95 % uptime
Today
Telegram Bot (Xcommas) ? Operational
90 days ago
99.95 % uptime
Today
Email Notifications ? Operational
90 days ago
99.95 % uptime
Today
Mobile apps Notifications ? Operational
90 days ago
99.95 % uptime
Today
Website Notifications ? Operational
90 days ago
99.95 % uptime
Today
API for developers ? Operational
90 days ago
100.0 % uptime
Today
3Commas Support and Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Support Web Messenger ? Operational
90 days ago
100.0 % uptime
Today
Support Mobile App Messenger ? Operational
90 days ago
100.0 % uptime
Today
Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024
Resolved - Dear traders,

The 3Commas platform experienced an issue with order processing earlier today at 12:50 – 13:00 UTC.

Our team responded to restore service to affected users as soon as possible, and this issue is now resolved.

Thank you for your patience and understanding.

Mar 18, 13:00 UTC
Resolved - Dear traders,

The 3Commas platform experienced an issue earlier today that prevented some users from being able to log-in to their accounts. Trades processing was not affected.

Our team responded to restore service to affected users as soon as possible, and this issue is now resolved.

Thank you for your patience and understanding.

Mar 18, 12:39 UTC
Mar 17, 2024
Resolved - This incident has been resolved.
Mar 17, 08:34 UTC
Monitoring - Service appears to be operating normally for Gate.io Futures order processing from approximately 0415hrs UTC.
We do not believe that Gate.io Spot trading was affected.
We will monitor the situation for the next 60 minutes before marking this issue as resolved.

Mar 17, 07:12 UTC
Identified - Dear traders,
Please be aware there may be issues placing orders on Gate.io exchange using the API, particularly for Futures contracts.

Please trade with caution and monitor any critical or active trades using the exchange website, if this is operational.

Mar 17, 04:18 UTC
Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 03:30 UTC
Scheduled - Dear traders,
The provider of the 3Commas support system software has announced a scheduled maintenance on 16th March between 0330hrs and 0400hrs UTC.

We apologise in advanced for any delayed response to support messages during this time.

Mar 14, 13:48 UTC
Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024
Resolved - Dear Traders,

We are pleased to inform you that all systems are now operational.

Thank you for your patience and continued support for 3Commas!

Don’t forget you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io

Mar 13, 14:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 13, 14:37 UTC
Investigating - Dear Traders,
We are aware of current system limitations for 3Commas. Our team is actively working to resolve the issue.

Order processing is affected, so please trade with caution and verify your positions directly on your exchange until further notice.

We will update you with a resolution shortly and you can monitor the current 3Commas status at: status.3commas.io

Thank you for your patience.

Mar 13, 14:18 UTC
Mar 12, 2024
Resolved - This incident has been resolved.
Mar 12, 15:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 12, 15:22 UTC
Update - Dear Traders,

We are pleased to inform you that The Demo (Paper Trading) is now operational.

Thank you for your patience and continued support for 3Commas!

Mar 12, 15:22 UTC
Identified - Dear traders,
The Demo (Paper Trading) account order processing is temporarily unavailable, our team are aware and are performing maintenance.
We apologise for the inconvenience and thank you for your patience and understanding.

Mar 12, 13:13 UTC
Mar 11, 2024
Resolved - The BitGet scheduled maintenance is now completed.
Mar 11, 07:15 UTC
Monitoring - Dear Bitget Traders,

Bitget will carry out daily system maintenance and upgrades from March 6, 2024, through March 9, 2024, to enhance the overall performance and stability of the platform, aiming to deliver a better futures trading experience. The specific periods are as follows:

• March 6, 2024, 2:00 PM – March 6, 2024, 6:00 PM (UTC+8)

• March 7, 2024, 2:00 PM – March 7, 2024, 6:00 PM (UTC+8)

• March 8, 2024, 2:00 PM – March 8, 2024, 6:00 PM (UTC+8)

• March 9, 2024, 2:00 PM – March 9, 2024, 6:00 PM (UTC+8)

Each system upgrade is expected to take approximately 4 hours.
All futures services will remain operational during the system upgrade.
While futures trades are generally unaffected, occasional issues may arise with trades, transfers, withdrawals, and inquiries. If that is the case, kindly wait and try again later.

Please trade with caution during each of the 4 hour maintenance windows, as intermittent delays or slow performance may occur.

More information can be found here: https://www.bitget.com/support/articles/12560603806161

Mar 6, 09:49 UTC
Resolved - Dear traders,

Earlier today, there was an issue on the 3Commas end that caused some deals to be processed with a delay.

Our on-duty engineer responded to the issue to restore service to affected users as soon as possible, and the issue has now been resolved.

Thank you for your patience and understanding.

Mar 11, 01:00 UTC
Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Resolved - This incident has been resolved.
Mar 8, 18:17 UTC
Monitoring - We will monitor for any further delays over the next 60 minutes and provide an update if required.
Mar 8, 17:02 UTC
Identified - Dear Traders,

We identified intermittent delays with order processing between the period of 1532hrs and 1553hrs UTC and this may also have affected the speed that Telegram notifications were received.
Our team is currently monitoring this matter, however there are currently no delays.

We apologise for any inconvenience this may have caused and appreciate your patience and understanding.
Thank you.

Mar 8, 16:55 UTC
Resolved - This incident has been resolved.
Mar 8, 17:46 UTC
Update - The Coinpayments.net gateway appears to be back up and payments are being processed.
We will monitor the situation over the next hour and mark this issue as resolved if no further problems are detected.

Thank you for your patience!

Mar 8, 14:12 UTC
Monitoring - Hello,
We've identified the issue with subscription payments, and found the cause to be unscheduled maintenance that has affected our crypto payments partner, Coinpayments.net.
Crypto payments will be available again as soon as the unscheduled maintenance has completed.

Payments using Fiat or other supported payment methods are unaffected and are operating normally.

Mar 8, 10:28 UTC
Investigating - Dear traders,
There is currently an issue with the Subscription payment pages within the 3Commas web interface.
Our team are aware and are working on the fix.

Thank you for your patience and understanding.

Mar 8, 09:54 UTC
Mar 7, 2024
Resolved - Update: The Gate.io service status page has not been updated still, however, we have been monitoring Gate.io API connections and they are operating normally.
We are closing this issue as resolved.
Thank you!

Mar 7, 09:40 UTC
Update - We've been monitoring the connection between 3Commas and Gate.io, and although the Gate.io service status page still reports the exchange is experiencing issues, we can see orders are successfully being processed.
We will monitor the situation further, and provide updates if required.

Mar 6, 09:21 UTC
Monitoring - Gate.io exchange is experiencing a high trading volume and are reporting delays, more information here:
https://status.exchange-gate.io/

Mar 5, 21:35 UTC
Mar 6, 2024
Resolved - This incident has been resolved.
Mar 6, 09:17 UTC
Update - We are continuing to monitor for any further issues.
Mar 5, 22:38 UTC
Monitoring - Binance.US exchange is experiencing a high trading volume and are reporting delays, more information here:
https://www.binance.us/status

Mar 5, 21:34 UTC
Resolved - This incident has been resolved.
Mar 6, 09:16 UTC
Monitoring - Dear traders,
We believe the delays with order processing and telegram notifications are resolved, but please trade with caution during these periods of extreme market volatility.

Mar 5, 21:31 UTC
Update - We are also receiving reports that some exchanges are also experiencing issues due to high trading volume, such as Coinbase exchange and are reporting delays, more information about Coinbase is here:
http://status.coinbase.com/incidents/mhgpds31c58k

Mar 5, 20:39 UTC
Investigating - Dear Traders,

We've identified delays in order processing and receiving Telegram notifications. Our team is currently investigating this matter.
While the issue remains unresolved and if you are unable to access your account, we strongly recommend managing your open positions directly on your exchange.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Thank you.

Mar 5, 20:10 UTC
Resolved - Coinbase report that this issue is resolved and the exchange is operating normally
Mar 6, 09:00 UTC
Update - Coinbase report that their systems are recovering. Advanced Trade API users may see increased throttling from Coinbase when they experience increased trade volume.
Mar 5, 21:38 UTC
Monitoring - Coinbase exchange is experiencing a high trading volume and are reporting delays, more information here:
http://status.coinbase.com/incidents/mhgpds31c58k

Mar 5, 21:33 UTC
Mar 5, 2024
Resolved - Dear Traders,

We're pleased to inform you that the issue has been resolved, all systems are operating normally.

Thank you for your patience and understanding.

Mar 5, 18:01 UTC
Identified - Dear Traders,
We've identified delays in order processing and receiving Telegram notifications. Our team is currently investigating this matter.

While the issue remains unresolved and if you are unable to access your account, we strongly recommend managing your open positions directly on your exchange.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Thank you.

Mar 5, 16:36 UTC