Update - Dear Traders,

The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.

Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.

Thank you for your patience.

Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,

A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.

Thank you for your patience.

Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,

Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.

Thank you for your patience.

Nov 13, 2024 - 11:19 UTC
3Commas Systems Status Operational
90 days ago
99.92 % uptime
Today
3Commas Web User Interface Status ? Operational
90 days ago
99.9 % uptime
Today
Mobile App status ? Operational
90 days ago
99.9 % uptime
Today
Processing ? Operational
90 days ago
99.9 % uptime
Today
Payment Processing Gateways Operational
90 days ago
100.0 % uptime
Today
J2TX KYC Gateway ? Operational
90 days ago
100.0 % uptime
Today
Exchanges API Operational
90 days ago
99.99 % uptime
Today
Binance.com API Operational
90 days ago
100.0 % uptime
Today
Binance Futures API Operational
90 days ago
100.0 % uptime
Today
Binance Futures EEA API ? Operational
90 days ago
100.0 % uptime
Today
Binance.US API Operational
90 days ago
100.0 % uptime
Today
Bitfinex API Operational
90 days ago
100.0 % uptime
Today
Bitget API Operational
90 days ago
100.0 % uptime
Today
Bitstamp API Operational
90 days ago
100.0 % uptime
Today
Bybit API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced API Operational
90 days ago
99.9 % uptime
Today
Gate.io API Operational
90 days ago
100.0 % uptime
Today
Gemini API Operational
90 days ago
100.0 % uptime
Today
HTX API Operational
90 days ago
100.0 % uptime
Today
Kraken API Operational
90 days ago
100.0 % uptime
Today
KuCoin API Operational
90 days ago
100.0 % uptime
Today
OKX API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced Perpetual Futures Operational
90 days ago
100.0 % uptime
Today
3Commas Tools Operational
90 days ago
99.98 % uptime
Today
Signal Bot (Beta) Operational
90 days ago
100.0 % uptime
Today
DCA bot deals ? Operational
90 days ago
100.0 % uptime
Today
SmartTrade deals ? Operational
90 days ago
100.0 % uptime
Today
GRID bot deals ? Operational
90 days ago
100.0 % uptime
Today
Terminal deals ? Operational
90 days ago
100.0 % uptime
Today
Options bot deals ? Operational
90 days ago
100.0 % uptime
Today
Demo (Paper) Trading Operational
90 days ago
99.91 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Marketplace signals ? Operational
90 days ago
100.0 % uptime
Today
TradingView signals ? Operational
90 days ago
100.0 % uptime
Today
Technical analysis (RSI, ULT, BB, MFI, CCI) ? Operational
90 days ago
100.0 % uptime
Today
QFL ? Operational
90 days ago
100.0 % uptime
Today
Custom TradingView Webhook Signals ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
99.71 % uptime
Today
Telegram Bot (Xcommas) ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
98.87 % uptime
Today
Mobile apps Notifications ? Operational
90 days ago
100.0 % uptime
Today
Website Notifications ? Operational
90 days ago
100.0 % uptime
Today
3Commas Asset Manager Operational
90 days ago
100.0 % uptime
Today
Asset Manager Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Client Portal ? Operational
90 days ago
100.0 % uptime
Today
API for developers ? Operational
90 days ago
99.9 % uptime
Today
3Commas Support and Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Support Web Messenger ? Operational
90 days ago
100.0 % uptime
Today
Support Mobile App Messenger ? Operational
90 days ago
100.0 % uptime
Today
Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Resolved - This incident has been resolved.
Apr 25, 13:07 UTC
Monitoring - Dear Traders,

Our support provider, Intercom, reported a major outage on April 25th between 12:06 and 12:13 UTC. During this time, all Intercom tools were down, affecting the processing of emails, messages, notifications, and access to the 3Commas Help Center.

At the moment, a fix has been implemented, and the team is monitoring for recovery.

Thank you for your patience and understanding.

More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01JSPDFV117N6Z8VPG2W98BMBQ

Apr 25, 12:20 UTC
Apr 24, 2025
Resolved - Dear Traders,

Our support system provider, Intercom, reported a full outage on their platform. Due to this outage, you may have experienced an issue while using the 3Commas Support Chat widget and accessing our Help Center on April 24 between 21:07 UTC and 21:18 UTC.

The Intercom team has resolved the incident, and all services are restored to normal functionality.

Thank you for your patience and understanding.

More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01JSMQ87RS4D9B6N1CW18J1R6P

Apr 24, 21:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 24, 16:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 16:00 UTC
Scheduled - Dear Traders,

Gate.io have announced scheduled maintenance to upgrade and optimize the USDT & BTC margin perpetual contracts from 16:00 - 16:10 UTC on 24 April, 2025
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.

More information is on Gate.io website, here: https://www.gate.io/announcements/article/44620

Apr 24, 06:15 UTC
Completed - The scheduled maintenance has been completed.
Apr 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 07:00 UTC
Scheduled - Dear Gemini Traders,

The Gemini exchange REST, FIX and Active Trader APIs will undergo maintenance on April 24, from 07:00 to 08:00 UTC, lasting approximately 60 minutes. Customers may experience brief delays processing events during that period.

Please note that this is a rough estimate and the precise time when services return may change slightly.

More information can be found here: https://status.gemini.com/incidents/wv34d7kw1r22

Apr 24, 06:11 UTC
Apr 23, 2025
Completed - The scheduled maintenance has been completed.
Apr 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 21:30 UTC
Scheduled - Dear Gemini Traders,

The Gemini exchange REST, FIX and Websockets APIs will undergo maintenance on April 23, from 21:30 to 23:00 UTC, lasting approximately 90 minutes. Customers may experience brief delays processing events during that period.

Please note that this is a rough estimate and the precise time when services return may change slightly.

More information can be found here: https://status.gemini.com/incidents/d8g3k1cjqxs7

Apr 23, 18:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 16:00 UTC
Scheduled - Dear Traders,

Gate.io have announced scheduled maintenance to upgrade and optimize the spot trading engine at 16:00 – 16:30hrs UTC on 23rd April, 2025.
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.

More information is on the Gate.io website, here: https://www.gate.io/announcements/article/44577

Apr 23, 08:56 UTC
Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:00 UTC
Scheduled - Dear Kraken traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 22nd April between 08:00hrs to 08:15hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/h567rwclpbns

Apr 21, 07:11 UTC
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Resolved - Dear Traders,

Bitfinex reported experiencing connectivity issues with the platform on April 18 at 23:28 UTC. The problem was fixed on April 19 at 03:31 UTC, and the incident is currently considered resolved.

More information can be found here: https://bitfinex.statuspage.io/incidents/0qjt10bdbyzf

Apr 18, 19:00 UTC
Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 08:00 UTC
Scheduled - Dear Kraken Traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 17th April between 08:00hrs to 08:15hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/g02zn0kqp4ch

Apr 16, 09:42 UTC
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.