Investigating - Dear Traders,
We’ve been made aware of technical issues with the Coinbase Advanced DCA bot deals and are monitoring the situation closely.

During this time, we would recommend not using market orders and any trailing feature at all until the problem is resolved.

We will notify you once systems are fully operational and appreciate your understanding!

Don’t forget you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io

Apr 26, 2024 - 11:20 UTC
Update - Update: HTX are communicating with TradingView to resolve this issue, there is no ETA yet, but we will provide an update as soon as one is available.
Feb 29, 2024 - 13:37 UTC
Update - UPD: HTX exchange is still unavailable within TradingView.com's Cryptoscreener service.
We will keep monitoring this situation and will provide updates as they become available.

Feb 19, 2024 - 13:39 UTC
Update - Update:
HTX is now available again within Tradingview.com to view chart information.

Unfortunately the Cryptoscreener services are still unavailable, which affects DCA bots configured to use the Trading Buy / Strong Buy / Sell / Strong sell signals.

Further updates will be provided as they become available.

Feb 09, 2024 - 16:43 UTC
Update - HTX report that their exchange should be available in TradingView.com to display charts and cryptoscreener results by the end of this week (9th February), although it could be sooner.
We will provide an update as soon as it is available.

Feb 05, 2024 - 16:12 UTC
Monitoring - Dear HTX traders,
We've had reports that the "TradingView" Buy and Sell signals for the DCA Bot "Deal Start Conditions" created for HTX exchange are not functioning.
Upon investigation and communicating with HTX and TradingView.com, it appears that HTX charts and Cryptoscreener signals are not currently available within TradingView.com.
HTX has said that they anticipate that charts and cryptoscreener will be available within TradingView.com by 1st February 2024.

Jan 23, 2024 - 13:20 UTC
3Commas Systems Status Operational
90 days ago
99.51 % uptime
Today
3Commas Web User Interface Status ? Operational
90 days ago
99.28 % uptime
Today
Mobile App status ? Operational
90 days ago
99.22 % uptime
Today
Processing ? Operational
90 days ago
99.97 % uptime
Today
Payment Processing Gateways Operational
90 days ago
99.58 % uptime
Today
Exchanges API Operational
90 days ago
99.99 % uptime
Today
Binance.com API Operational
90 days ago
100.0 % uptime
Today
Binance Futures API Operational
90 days ago
100.0 % uptime
Today
Binance.US API Operational
90 days ago
100.0 % uptime
Today
Bitfinex API Operational
90 days ago
99.94 % uptime
Today
Bitget API Operational
90 days ago
100.0 % uptime
Today
Bitstamp API Operational
90 days ago
100.0 % uptime
Today
Bybit API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced API Operational
90 days ago
100.0 % uptime
Today
Gate.io API Operational
90 days ago
100.0 % uptime
Today
Gemini API Operational
90 days ago
100.0 % uptime
Today
HTX API Operational
90 days ago
100.0 % uptime
Today
Kraken API Operational
90 days ago
100.0 % uptime
Today
KuCoin API Operational
90 days ago
100.0 % uptime
Today
OKX API Operational
90 days ago
100.0 % uptime
Today
3Commas Tools Degraded Performance
90 days ago
100.0 % uptime
Today
Signal Bot (Beta) Operational
90 days ago
100.0 % uptime
Today
DCA bot deals ? Degraded Performance
90 days ago
100.0 % uptime
Today
SmartTrade deals ? Operational
90 days ago
100.0 % uptime
Today
GRID bot deals ? Operational
90 days ago
100.0 % uptime
Today
Terminal deals ? Operational
90 days ago
100.0 % uptime
Today
Options bot deals ? Operational
90 days ago
100.0 % uptime
Today
Demo (Paper) Trading Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Marketplace signals ? Operational
90 days ago
100.0 % uptime
Today
TradingView signals ? Operational
90 days ago
100.0 % uptime
Today
Technical analysis (RSI, ULT, BB, MFI, CCI) ? Operational
90 days ago
100.0 % uptime
Today
QFL ? Operational
90 days ago
100.0 % uptime
Today
Custom TradingView Webhook Signals ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Telegram Bot (Xcommas) ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Mobile apps Notifications ? Operational
90 days ago
100.0 % uptime
Today
Website Notifications ? Operational
90 days ago
100.0 % uptime
Today
API for developers ? Operational
90 days ago
100.0 % uptime
Today
3Commas Support and Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Support Web Messenger ? Operational
90 days ago
100.0 % uptime
Today
Support Mobile App Messenger ? Operational
90 days ago
100.0 % uptime
Today
Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 27, 2024

No incidents reported today.

Apr 26, 2024

Unresolved incident: Users may experience issues with DCA bot deals closing for Coinbase Advanced..

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Completed - The scheduled maintenance has been completed.
Apr 17, 09:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:00 UTC
Scheduled - Dear Traders,

This Wednesday, we will be upgrading the system to improve its security.

Maintenance Schedule:
Date: April 17th, 2024 (Wednesday)
Time: Starting around 09:00 UTC
Duration: 30 min window with a possible processing downtime of up to 30 minutes

During this maintenance window, please be aware that there may be up to 30 minutes where full processing is not available. You might also notice a slight dip in performance immediately after the maintenance.

We recommend monitoring your critical trades directly on your exchange platform during this time.

We will inform you as soon as our systems are fully operational again. We thank you for your understanding and patience as we enhance the system for all our users.

Apr 15, 15:48 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - We have monitored the performance of the fix applied over the weekend and are now marking this issue as resolved.
Apr 15, 09:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 14:53 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 12:37 UTC
Investigating - Dear Traders,

We are aware that some users are experiencing issues with their trade executions using the built-in Technical Analysis and/or CryptoScreener conditions. Please trade with caution and monitor any critical positions on your exchange if you rely on these conditions to close active DCA bot deals.

We appreciate your patience and apologise for the inconvenience.

We will notify you once the delays have cleared.at: status.3commas.io

Apr 12, 11:53 UTC
Apr 14, 2024
Resolved - Kraken reported that this issue is resolved.
More information can be found here: https://status.kraken.com/incidents/1cc2r8pjwtmc

Apr 14, 03:26 UTC
Apr 13, 2024

No incidents reported.