Investigating - Dear Traders,

Paddle.com has reported that some customers may experience order processing issues on February 17th starting from 10:25 UTC. Customers may experience issues paying with PayPal however, a workaround has been found while we work on resolving the issue.

Workaround:
Click on "PayPal not loading? Click here to go to PayPal", then complete the payment. You will not be automatically redirected back to the app—You need to return manually.

Thank you for your patience!

Feb 17, 2025 - 11:01 UTC
Update - Dear Traders,

The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.

Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.

Thank you for your patience.

Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,

A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.

Thank you for your patience.

Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,

Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.

Thank you for your patience.

Nov 13, 2024 - 11:19 UTC
3Commas Systems Status Degraded Performance
90 days ago
100.0 % uptime
Today
3Commas Web User Interface Status ? Operational
90 days ago
100.0 % uptime
Today
Mobile App status ? Operational
90 days ago
100.0 % uptime
Today
Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Gateways Degraded Performance
90 days ago
100.0 % uptime
Today
Exchanges API Operational
90 days ago
99.96 % uptime
Today
Binance.com API Operational
90 days ago
100.0 % uptime
Today
Binance Futures API Operational
90 days ago
100.0 % uptime
Today
Binance Futures EEA API ? Operational
90 days ago
100.0 % uptime
Today
Binance.US API Operational
90 days ago
100.0 % uptime
Today
Bitfinex API Operational
90 days ago
100.0 % uptime
Today
Bitget API Operational
90 days ago
100.0 % uptime
Today
Bitstamp API Operational
90 days ago
100.0 % uptime
Today
Bybit API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced API Operational
90 days ago
99.76 % uptime
Today
Gate.io API Operational
90 days ago
100.0 % uptime
Today
Gemini API Operational
90 days ago
100.0 % uptime
Today
HTX API Operational
90 days ago
100.0 % uptime
Today
Kraken API Operational
90 days ago
99.97 % uptime
Today
KuCoin API Operational
90 days ago
100.0 % uptime
Today
OKX API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced Perpetual Futures Operational
90 days ago
99.76 % uptime
Today
3Commas Tools Operational
90 days ago
100.0 % uptime
Today
Signal Bot (Beta) Operational
90 days ago
100.0 % uptime
Today
DCA bot deals ? Operational
90 days ago
100.0 % uptime
Today
SmartTrade deals ? Operational
90 days ago
100.0 % uptime
Today
GRID bot deals ? Operational
90 days ago
100.0 % uptime
Today
Terminal deals ? Operational
90 days ago
100.0 % uptime
Today
Options bot deals ? Operational
90 days ago
100.0 % uptime
Today
Demo (Paper) Trading Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
100.0 % uptime
Today
Marketplace signals ? Operational
90 days ago
100.0 % uptime
Today
TradingView signals ? Operational
90 days ago
100.0 % uptime
Today
Technical analysis (RSI, ULT, BB, MFI, CCI) ? Operational
90 days ago
100.0 % uptime
Today
QFL ? Operational
90 days ago
100.0 % uptime
Today
Custom TradingView Webhook Signals ? Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Telegram Bot (Xcommas) ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Mobile apps Notifications ? Operational
90 days ago
100.0 % uptime
Today
Website Notifications ? Operational
90 days ago
100.0 % uptime
Today
3Commas Asset Manager Operational
90 days ago
100.0 % uptime
Today
Asset Manager Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Client Portal ? Operational
90 days ago
100.0 % uptime
Today
API for developers ? Operational
90 days ago
100.0 % uptime
Today
3Commas Support and Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Support Web Messenger ? Operational
90 days ago
100.0 % uptime
Today
Support Mobile App Messenger ? Operational
90 days ago
100.0 % uptime
Today
Help Centre ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 7, 2025

No incidents reported today.

Mar 6, 2025

No incidents reported.

Mar 5, 2025
Completed - The scheduled maintenance has been completed.
Mar 5, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 16:00 UTC
Scheduled - Dear Traders,

Gate.io have announced scheduled maintenance to upgrade and optimize the spot trading engine at 16:00 – 16:30hrs UTC on March 05th, 2025.
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.

More information is on Gate's website, here: https://www.gate.io/announcements/article/43659

Mar 5, 10:04 UTC
Mar 4, 2025
Completed - The scheduled maintenance has been completed.
Mar 4, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 08:00 UTC
Scheduled - Dear Kraken traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 4th March between 0800hrs to 0815hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.
Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/tlvd7vkwdqyt

Feb 28, 15:20 UTC
Mar 3, 2025

No incidents reported.

Mar 2, 2025
Resolved - Dear Traders,

Kraken reported that Spot market went into post-only mode due to an identified issue on March 02nd at 16:48 UTC. Only new limit post-only orders could be submitted during the incident, while other order types were rejected. Existing orders remained cancellable.
On March 02nd, at 19:13 UTC, they updated that the fix had been implemented and that they continued to monitor the issue.

On Mar 03rd, 2025, at 07:05 UTC, Kraken confirmed that the incident has been resolved.

More info can be found here: https://status.kraken.com/incidents/2fkb17pnq72r

Mar 2, 12:30 UTC
Mar 1, 2025

No incidents reported.

Feb 28, 2025

No incidents reported.

Feb 27, 2025

No incidents reported.

Feb 26, 2025

No incidents reported.

Feb 25, 2025

No incidents reported.

Feb 24, 2025

No incidents reported.

Feb 23, 2025

No incidents reported.

Feb 22, 2025

No incidents reported.

Feb 21, 2025

No incidents reported.