This incident has been resolved.
Jun 4, 12:15 UTC
Binance have confirmed that they have completed the work on their permanent fix for the "Invalid API" issue.
If you see this warning on your https://app.3commas.io/accounts page, or active Binance deals/trades, please click the refresh button by the exchange connection.
If you still are experiencing issues with this problem, please reach out to our support team, but we believe the issue should now be resolved for everyone affected.
We will closely monitor this situation for the next 24 hours.
Thank you for your patience.
Jun 2, 20:38 UTC
Some users are still experiencing issues with "Invalid API" messages for Binance exchange accounts.
We've been in communication with Binance and their engineers have identified the cause and are aiming to release a permanent fix within the next 24-36 hours.
Thank you for your patience, we will provide further updates as we receive them.
Jun 2, 12:29 UTC
We've identified the problem and for Binance users the issue originates from the exchange, we have been in communication with Binance and they are implementing a fix.
For Bybit users, we have enabled a higher level of logging to identify the cause of the problem.
Thank you for your patience!
Jun 1, 15:21 UTC
We've had reports from Binance and Bybit users that they may be seeing erroneous messages by their linked exchange accounts, active DCA bot deals or SmartTrades stating “API key is no longer valid” or "Invalid API".
If the API key is updated (with or without using Fast Connect) then the message is displayed again within 24 hours.
Our team is investigating the reason this is occurring and for the majority of users the warning displayed is transitory and should clear by itself after a few minutes (or if you click the "refresh" button from the Portfolios page).
We apologize for any inconvenience caused and will provide updates as soon as they become available..
May 31, 17:41 UTC