Identified - The issue with connecting and updating accounts has been resolved for the manual API connection method. Updating and connecting new accounts using Fast Connect method is currently not working. The team continues to work hard to resolve this issue.
Dec 06, 2024 - 18:48 UTC
Investigating - Dear Traders,
We’ve been made aware of technical issues with connecting and updating the Coinbase Advanced API and are monitoring the situation closely. Please note that connected accounts are not affected by this issue.
During this time, you may wish to monitor your trades on Coinbase Advance directly until the error has been resolved. We will notify you once the systems are fully operational
We appreciate your understanding!
Dec 06, 2024 - 17:17 UTC
The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,
A fix has been implemented and we are monitoring the situation closely. Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Nov 13, 2024 - 11:19 UTC