The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.
Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.
Thank you for your patience.
Posted Nov 26, 2024 - 11:23 UTC
Monitoring
Dear Traders,
A fix has been implemented and we are monitoring the situation closely. Please contact our support team if you are still facing issues with Custom TradingView Signals.
Thank you for your patience.
Posted Nov 14, 2024 - 10:04 UTC
Investigating
Dear Traders,
Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.
Thank you for your patience.
Posted Nov 13, 2024 - 11:19 UTC
This incident affects: Signals (Custom TradingView Webhook Signals).