Intercom: Major outage – 3Commas Support Chat widget, Emails and Help Center – 23rd June 0802 - 0805hrs UTC

Incident Report for 3Commas

Resolved

Dear Traders,

Our support provider, Intercom, recently reported a major outage on June 23rd between 08:02 - 08:05 UTC. All Intercom tools could be unavailable to the users during this period, affecting the processing of emails, messages, notifications, and access to the 3Commas Help Center.

The Intercom team has already identified and fixed the issue.

Thank you for your patience and understanding.

More info can be found here:
https://www.intercomstatus.com/us-hosting/incidents/01JYDXFV71SVQKBN32KZA10FDB
Posted Jun 23, 2025 - 08:00 UTC