Kraken: Connectivity Issues – Websocket API 24 February, 1129-1135hrs UTC

Incident Report for 3Commas

Resolved

Dear Kraken Traders!

Kraken reported on February 24 at 11:29 UTC that they were investigating an issue causing errors when connecting via the websocket API. This may have resulted in some 3Commas clients encountering issues getting updates on their balances and order statuses during the incident.

The issue has been resolved as of 11:35 UTC on February 24.

For more details: https://status.kraken.com/incidents/h6zk9c9g7fwc
Posted Feb 24, 2026 - 11:29 UTC