A fix has been implemented, and the team is monitoring the result
Posted Oct 01, 2025 - 16:44 UTC
Identified
The issue has been identified, and the team is continuing to implement a fix
Posted Oct 01, 2025 - 15:05 UTC
Update
We are continuing to investigate this issue.
Posted Oct 01, 2025 - 14:38 UTC
Investigating
Dear Traders,
On October 01 at 14:03 GMT, Kraken announced that it is investigating reports that customers were experiencing difficulties connecting to the site, particularly via the API. This may affect trading, account data updates, and exchange account connections.
The Kraken is currently working to resolve the issue.