A fix has been implemented and we are monitoring the results.
Posted Jan 16, 2025 - 17:59 UTC
Identified
Dear traders,
We want to inform you about a temporary issue affecting the display of correct balances for Bybit accounts in our system. This has occurred due to a recent API update made by Bybit and related to the new UTA account type. If you have active trades or deals on affected Bybit accounts these should not be affected by this issue, however the balance display of Bybit accounts may show 0 at this time
The team is actively working on a fix to resolve this as quickly as possible. We will keep you updated on our progress and let you know as soon as the issue is resolved.
We deeply apologise for any inconvenience this may cause and appreciate your patience and understanding.
Posted Jan 15, 2025 - 22:01 UTC
This incident affected: Exchanges API (Bybit API).