KuCoin: some users are reporting issues with API keys connection

Incident Report for 3Commas

Resolved

This incident has been resolved.

Posted Jun 08, 2023 - 13:41 UTC

Monitoring

Dear traders,
We’ve identified the problem, and for KuCoin users, the issue originates from the exchange.

We have communicated with KuCoin, and they have implemented a fix.

The issue has been marked as resolved.

Thank you for your patience.

Posted Jun 08, 2023 - 08:32 UTC

Identified

Some traders with KuCoin connected are reporting issues with the API keys connection.

Our team have identified the problem and are working on the solution.

Posted Jun 07, 2023 - 11:04 UTC

This incident affected: Exchanges API (KuCoin API).