Kraken: Connectivity Issues – Derivatives – April 17, 10:22hrs UTC

Incident Report for 3Commas

Resolved

This incident has been resolved as of 12:17 UTC
Posted Apr 17, 2026 - 13:03 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 17, 2026 - 11:18 UTC

Update

Trading is live for all futures contracts except PF_RAVEUSD, which remains temporarily suspended.
Posted Apr 17, 2026 - 11:18 UTC

Monitoring

A fix has been implemented as of 10:31 UTC, and the Kraken team is monitoring the results.
Posted Apr 17, 2026 - 11:17 UTC

Investigating

Dear Kraken Traders!

Kraken reported on Apr 17, 2026, at 10:22 UTC that they are investigating reports from clients experiencing difficulty connecting to the Derivatives platform via the REST and WebSocket APIs.

This incident may cause delays in updating order statuses and balances in the Derivatives & Spot section, and may also cause interruptions or failures in placing and updating orders in the Derivatives section using 3Commas tools.

For more details: https://status.kraken.com/incidents/nkw0fc9gn21t
Posted Apr 17, 2026 - 10:28 UTC
This incident affected: Exchanges API (Kraken Futures API).