Kraken: Connectivity Issues - Web & Mobile – 11th November 1208hrs UTC

Incident Report for 3Commas

Resolved

As of 13:16hrs UTC, this incident has been resolved.
Posted Nov 11, 2025 - 16:28 UTC

Monitoring

Dear Traders,

On November 11 at 12:08 UTC, Kraken announced that it is investigating reports that customers were experiencing difficulties connecting to the site, particularly via the API. This may affect trading, account data updates, and exchange account connections.

As of 12:18 UTC, the fix has been implemented, and the Kraken team is monitoring the results.

More info can be found here: https://status.kraken.com/incidents/xw513qk15m9c
Posted Nov 11, 2025 - 12:22 UTC
This incident affected: Exchanges API (Kraken API).