3Commas: Support System Issues - 24th April 2107–2118hrs UTC

Incident Report for 3Commas

Resolved

Dear Traders,

Our support system provider, Intercom, reported a full outage on their platform. Due to this outage, you may have experienced an issue while using the 3Commas Support Chat widget and accessing our Help Center on April 24 between 21:07 UTC and 21:18 UTC.

The Intercom team has resolved the incident, and all services are restored to normal functionality.

Thank you for your patience and understanding.

More info can be found here: https://www.intercomstatus.com/us-hosting/incidents/01JSMQ87RS4D9B6N1CW18J1R6P
Posted Apr 24, 2025 - 21:00 UTC