Paddle.com: Scheduled Database Maintenance – August 5th 0600-0900hrs UTC

Incident Report for 3Commas

Resolved

Maintenance has been completed successfully as of 08:44 UTC
Posted Aug 05, 2025 - 09:05 UTC

Identified

Dear Traders,

Our payment processing partner, Paddle.com, announced earlier today that they would perform scheduled database maintenance on their database on August 05th from 06:00 to 09:00 UTC. The maintenance was expected to last around 3 hours, during which some customers may experience brief interruptions in checkouts and order processing.

The maintenance is currently underway.

You can read more about it here: https://status.io/pages/maintenance/58b845a59243e72262001ccf/6877c4c2f9b54644cad31473
Posted Aug 05, 2025 - 07:09 UTC
This incident affected: 3Commas Systems Status (Payment Processing Gateways).