Problems with 3commas (some users may experience issues connecting/updating exchange API keys)

Incident Report for 3Commas

Resolved

This incident has been resolved.

Posted Oct 23, 2024 - 18:10 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 23, 2024 - 16:03 UTC

Investigating

Dear Traders,

We are aware that some users are experiencing errors when connecting/updating API keys and our team is actively investigating the issue.

Please trade with caution and verify your positions directly on your exchange.

Thank you for your patience.

Posted Oct 23, 2024 - 14:55 UTC

This incident affected: Exchanges API (Binance.com API, Binance Futures API, Binance Futures EEA API, Binance.US API, Bitfinex API, Bitget API, Bitstamp API, Bybit API, Coinbase Advanced API, Gate.io API, Gemini API, HTX API, Kraken API, KuCoin API, OKX API).