Update - We are continuing to monitor for any further issues.
May 05, 2025 - 12:50 UTC
Update - Dear Traders,

The team has applied several fixes that helped to resolve most of the signal reception issues, and we will continue to monitor the situation.

Meanwhile, the issue may be present for a small number of signals. If you have encountered it, please provide our Support Team with detailed information so we can properly investigate the cause.

Thank you for your patience.

Nov 26, 2024 - 11:23 UTC
Monitoring - Dear Traders,

A fix has been implemented and we are monitoring the situation closely.
Please contact our support team if you are still facing issues with Custom TradingView Signals.

Thank you for your patience.

Nov 14, 2024 - 10:04 UTC
Investigating - Dear Traders,

Some users reported issues where their DCA/Signal bot signals from Tradingview may not have been received by 3Commas, as a precaution, our team has applied an update to mitigate any potential issues while the matter is being investigated further.

Thank you for your patience.

Nov 13, 2024 - 11:19 UTC
3Commas Systems Status Operational
90 days ago
99.96 % uptime
Today
3Commas Web User Interface Status ? Operational
90 days ago
99.9 % uptime
Today
Mobile App status ? Operational
90 days ago
99.9 % uptime
Today
Processing ? Operational
90 days ago
100.0 % uptime
Today
Payment Processing Gateways Operational
90 days ago
100.0 % uptime
Today
J2TX KYC Gateway ? Operational
90 days ago
100.0 % uptime
Today
Exchanges API Operational
90 days ago
99.62 % uptime
Today
Binance.com API Operational
90 days ago
100.0 % uptime
Today
Binance Futures API Operational
90 days ago
100.0 % uptime
Today
Binance Futures EEA API ? Operational
90 days ago
100.0 % uptime
Today
Binance.US API Operational
90 days ago
100.0 % uptime
Today
Bitfinex API Operational
90 days ago
100.0 % uptime
Today
Bitget API Operational
90 days ago
100.0 % uptime
Today
Bitstamp API Operational
90 days ago
100.0 % uptime
Today
Bybit API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced API Operational
90 days ago
100.0 % uptime
Today
Gate.io API Operational
90 days ago
100.0 % uptime
Today
Gemini API Operational
90 days ago
94.15 % uptime
Today
HTX API Operational
90 days ago
100.0 % uptime
Today
Kraken API Operational
90 days ago
99.92 % uptime
Today
KuCoin API Operational
90 days ago
100.0 % uptime
Today
OKX API Operational
90 days ago
100.0 % uptime
Today
Coinbase Advanced Perpetual Futures Operational
90 days ago
100.0 % uptime
Today
3Commas Tools Operational
90 days ago
100.0 % uptime
Today
Signal Bot (Beta) Operational
90 days ago
100.0 % uptime
Today
DCA bot deals ? Operational
90 days ago
100.0 % uptime
Today
SmartTrade deals ? Operational
90 days ago
100.0 % uptime
Today
GRID bot deals ? Operational
90 days ago
100.0 % uptime
Today
Terminal deals ? Operational
90 days ago
100.0 % uptime
Today
Options bot deals ? Operational
90 days ago
100.0 % uptime
Today
Demo (Paper) Trading Operational
90 days ago
100.0 % uptime
Today
Signals Operational
90 days ago
99.97 % uptime
Today
Marketplace signals ? Operational
90 days ago
99.94 % uptime
Today
TradingView signals ? Operational
90 days ago
100.0 % uptime
Today
Technical analysis (RSI, ULT, BB, MFI, CCI) ? Operational
90 days ago
100.0 % uptime
Today
QFL ? Operational
90 days ago
100.0 % uptime
Today
Custom TradingView Webhook Signals ? Operational
90 days ago
99.94 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Telegram Bot (Xcommas) ? Operational
90 days ago
100.0 % uptime
Today
Email Notifications ? Operational
90 days ago
100.0 % uptime
Today
Mobile apps Notifications ? Operational
90 days ago
100.0 % uptime
Today
Website Notifications ? Operational
90 days ago
100.0 % uptime
Today
3Commas Asset Manager Operational
90 days ago
99.93 % uptime
Today
Asset Manager Dashboard ? Operational
90 days ago
99.93 % uptime
Today
Client Portal ? Operational
90 days ago
99.93 % uptime
Today
API for developers ? Operational
90 days ago
99.93 % uptime
Today
3Commas Support and Help Centre ? Operational
90 days ago
99.99 % uptime
Today
Support Web Messenger ? Operational
90 days ago
99.99 % uptime
Today
Support Mobile App Messenger ? Operational
90 days ago
99.99 % uptime
Today
Help Centre ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Gemini: Scheduled Maintenance - Full Exchange Maintenance – 15th July 0100-0130hrs UTC Jul 15, 2025 01:00-01:30 UTC

Dear Traders,

Gemini Exchange has announced that a scheduled maintenance will take place on 15th July between 01:00 and 01:30 UTC. During this time, all services will be unavailable. Please plan your trading accordingly and review your trades on the exchange if necessary.

More information can be found here: https://status.gemini.com/incidents/ltxj37swyk2f

Posted on Jul 14, 2025 - 08:43 UTC

Coinbase Advanced: Scheduled Maintenance – 19th July at 1400-1800hrs UTC Aug 2, 2025 14:00-18:00 UTC

Update - The Coinbase systems upgrade has been moved to Saturday, August 2, 2025, same time (14:00 UTC).
Jul 07, 2025 - 08:51 UTC
Scheduled - Dear Coinbase Traders,

Coinbase has scheduled an update for around 14:00 UTC on Saturday, July 19. The update is expected to take up to four hours. During this period, trading on Coinbase.com (Simple and Advanced Trade) will not be available. However, user accounts will remain accessible during this period.

More information can be found here: https://status.coinbase.com/incidents/c3x9v4xxgmty

Jun 25, 2025 - 07:52 UTC
Jul 14, 2025
Completed - The scheduled maintenance has been completed.
Jul 14, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:30 UTC
Scheduled - Dear KuCoin traders,

Please be aware that KuCoin has scheduled an API upgrade on July 14, 2025, from 06:30 to 07:00 UTC.

During this time, the websocket push of user balance/private order/l2 increment might cause loss or delay

If there is a large market fluctuation before the upgrade, KuCoin will postpone the upgrade according to the market change by announcement notice.

More information may be found on the KuCoin announcement page, here: https://www.kucoin.com/announcement/en-kucoin-api-update-notification

Jul 11, 07:19 UTC
Completed - The scheduled maintenance has been completed.
Jul 14, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 01:00 UTC
Scheduled - Dear Traders,

Gemini Exchange has announced that a scheduled maintenance will take place on 14th July between 01:00 and 01:30 UTC. During this time, all services will be unavailable. Please plan your trading accordingly and review your trades on the exchange if necessary.

More information can be found here: https://status.gemini.com/incidents/vtv0jcb8m6dz

Jul 13, 15:34 UTC
Jul 13, 2025

No incidents reported.

Jul 12, 2025
Completed - The scheduled maintenance has been completed.
Jul 12, 08:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 08:00 UTC
Scheduled - Dear Kraken traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 12th July between 08:00hrs to 08:20hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.

Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/cdhmq4207str

Jul 12, 07:15 UTC
Jul 11, 2025

No incidents reported.

Jul 10, 2025
Resolved - Dear Traders,

Kraken reported that some users may have experienced difficulties connecting to the service via API between 22:23 and 22:43 UTC on July 10th.

The fix has been implemented, and the issue is resolved.

More info can be found here: https://status.kraken.com/incidents/gzmlq9fkg7gr

Jul 10, 18:00 UTC
Resolved - Dear Traders,

Kraken reported that some users may have experienced difficulties connecting to the service via API between 17:07 and 18:33 UTC on July 10th.

The fix has been implemented, and the issue is resolved.

More info can be found here: https://status.kraken.com/incidents/gbqypfhc378x

Jul 10, 13:00 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 UTC
Scheduled - Dear Kraken traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 10th July between 07:00hrs to 07:15hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.

Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/d2kvztqp947l

Jul 8, 08:57 UTC
Completed - The scheduled maintenance has been completed.
Jul 10, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 06:30 UTC
Scheduled - Dear KuCoin traders,

Please be aware that KuCoin has scheduled an API upgrade on July 10, 2025, from 06:30 to 07:00 UTC.

During this time, the websocket push of user balance/private order/l2 increment might cause loss or delay

If there is a large market fluctuation before the upgrade, KuCoin will postpone the upgrade according to the market change by announcement notice.

More information may be found on the KuCoin announcement page, here: https://www.kucoin.com/announcement/en-kucoin-api-update

Jul 9, 20:49 UTC
Jul 9, 2025
Resolved - Dear Traders,

We were informed of technical issues with Gemini between 09 July 23:54 and 10 July 01:31 UTC, during which customers may experience issues executing orders via the REST endpoints.

The incident is now resolved.

More information can be found here: https://status.gemini.com/incidents/spxwdm71zpss

Jul 9, 19:30 UTC
Completed - The scheduled maintenance has been completed.
Jul 9, 16:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 16:00 UTC
Scheduled - Dear Traders,

Gate exchange has announced scheduled maintenance to upgrade and optimize the USDT & BTC margin perpetual contracts from 16:00 - 16:10 UTC on 09 July 2025

It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.

More information is on the Gate website here: https://www.gate.com/announcements/article/46014

Jul 9, 07:34 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025
Completed - The scheduled maintenance has been completed.
Jul 3, 07:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 07:00 UTC
Scheduled - Dear Kraken traders,

Please be aware that Kraken have scheduled maintenance on their Spot exchange website and API connection to begin on 03rd July between 07:00hrs to 07:15hrs UTC.

Please note that this is a rough estimate from Kraken, and the precise time when services return may change slightly. It is recommended not to place or cancel orders during this time.
Kraken advise to plan ahead accordingly and make necessary account adjustments prior to the start of the maintenance.

Following maintenance, markets will briefly enter cancel-only mode, and then post-only mode, before returning to full functionality.

More information may be found on the Kraken status page, here: https://status.kraken.com/incidents/q1wlb0xw2b5r

Jul 1, 07:02 UTC
Completed - The scheduled maintenance has been completed.
Jul 3, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 02:00 UTC
Scheduled - Dear Gemini Traders,

The Gemini exchange REST API will undergo maintenance on July 03, from 02:00 to 03:00 UTC, lasting approximately 60 minutes. Customers may experience brief timeouts when executing orders during that period.

Please note that this is a rough estimate and the precise time when services return may change slightly.

More information can be found here: https://status.gemini.com/incidents/cvdlflgk0zb6

Jul 2, 17:53 UTC
Jul 2, 2025
Completed - The scheduled maintenance has been completed.
Jul 2, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 16:00 UTC
Scheduled - Dear Traders,

Gate.io have announced scheduled maintenance to upgrade and optimize the spot trading engine at 16:00 – 16:30hrs UTC on 02nd July, 2025.
It is expected that there may be interruptions in trading and inquiries (less than 1 second) during that time.

More information is on the Gate.io website, here: https://www.gate.com/announcements/article/45872

Jul 1, 07:00 UTC
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.