3Commas Status

HTX (Huobi): DCA bot TradingView "Cryptoscreener" Deal Start Conditions unavailable

Update - Update: HTX are communicating with TradingView to resolve this issue, there is no ETA yet, but we will provide an update as soon as one is available.
Feb 29, 2024 - 13:37 UTC

Update - UPD: HTX exchange is still unavailable within TradingView.com's Cryptoscreener service.
We will keep monitoring this situation and will provide updates as they become available.
Feb 19, 2024 - 13:39 UTC

Update - Update:
HTX is now available again within Tradingview.com to view chart information.

Unfortunately the Cryptoscreener services are still unavailable, which affects DCA bots configured to use the Trading Buy / Strong Buy / Sell / Strong sell signals.

Further updates will be provided as they become available.
Feb 09, 2024 - 16:43 UTC

Update - HTX report that their exchange should be available in TradingView.com to display charts and cryptoscreener results by the end of this week (9th February), although it could be sooner.
We will provide an update as soon as it is available.
Feb 05, 2024 - 16:12 UTC

Monitoring - Dear HTX traders,
We've had reports that the "TradingView" Buy and Sell signals for the DCA Bot "Deal Start Conditions" created for HTX exchange are not functioning.
Upon investigation and communicating with HTX and TradingView.com, it appears that HTX charts and Cryptoscreener signals are not currently available within TradingView.com.
HTX has said that they anticipate that charts and cryptoscreener will be available within TradingView.com by 1st February 2024.
Jan 23, 2024 - 13:20 UTC

Uptime over the past 90 days. View historical uptime.

3Commas Systems Status Operational

90 days ago

99.86 % uptime

Today

3Commas Web User Interface Status Operational

90 days ago

99.92 % uptime

Today

Mobile App status Operational

90 days ago

99.96 % uptime

Today

Processing Operational

90 days ago

99.97 % uptime

Today

Payment Processing Gateways Operational

90 days ago

99.58 % uptime

Today

Exchanges API Operational

90 days ago

99.99 % uptime

Today

Binance.com API Operational

90 days ago

100.0 % uptime

Today

Binance Futures API Operational

90 days ago

100.0 % uptime

Today

Binance.US API Operational

90 days ago

100.0 % uptime

Today

Bitfinex API Operational

90 days ago

99.94 % uptime

Today

Bitget API Operational

90 days ago

100.0 % uptime

Today

Bitstamp API Operational

90 days ago

100.0 % uptime

Today

Bybit API Operational

90 days ago

100.0 % uptime

Today

Coinbase Advanced API Operational

90 days ago

100.0 % uptime

Today

Gate.io API Operational

90 days ago

100.0 % uptime

Today

Gemini API Operational

90 days ago

100.0 % uptime

Today

HTX API Operational

90 days ago

100.0 % uptime

Today

Kraken API Operational

90 days ago

100.0 % uptime

Today

KuCoin API Operational

90 days ago

100.0 % uptime

Today

OKX API Operational

90 days ago

100.0 % uptime

Today

3Commas Tools Operational

90 days ago

100.0 % uptime

Today

Signal Bot (Beta) Operational

90 days ago

100.0 % uptime

Today

DCA bot deals Operational

90 days ago

100.0 % uptime

Today

SmartTrade deals Operational

90 days ago

100.0 % uptime

Today

GRID bot deals Operational

90 days ago

100.0 % uptime

Today

Terminal deals Operational

90 days ago

100.0 % uptime

Today

Options bot deals Operational

90 days ago

100.0 % uptime

Today

Demo (Paper) Trading Operational

90 days ago

100.0 % uptime

Today

Signals Operational

90 days ago

100.0 % uptime

Today

Marketplace signals Operational

90 days ago

100.0 % uptime

Today

TradingView signals Operational

90 days ago

100.0 % uptime

Today

Technical analysis (RSI, ULT, BB, MFI, CCI) Operational

90 days ago

100.0 % uptime

Today

QFL Operational

90 days ago

100.0 % uptime

Today

Custom TradingView Webhook Signals Operational

90 days ago

100.0 % uptime

Today

Notifications Operational

90 days ago

100.0 % uptime

Today

Telegram Bot (Xcommas) Operational

90 days ago

100.0 % uptime

Today

Email Notifications Operational

90 days ago

100.0 % uptime

Today

Mobile apps Notifications Operational

90 days ago

100.0 % uptime

Today

Website Notifications Operational

90 days ago

100.0 % uptime

Today

API for developers Operational

90 days ago

100.0 % uptime

Today

3Commas Support and Help Centre Operational

90 days ago

100.0 % uptime

Today

Support Web Messenger Operational

90 days ago

100.0 % uptime

Today

Support Mobile App Messenger Operational

90 days ago

100.0 % uptime

Today

Help Centre Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled KuCoin Spot API Update May 14, 2024 07:30-08:00 UTC

Dear Traders,

Kucoin has announced a performance upgrade for Kucoin API and scheduled to take place on Tuesday, May 14, 2024 from 07:30 to 08:00 UTC.

During this time the websocket push of user balance/private order/l2 increment might cause loss or delay during the upgrade period according to their announcement.

Kucoin accouncement page:
https://www.kucoin.com/nl/announcement/notificationofapiupdatesmay092024

We recommend monitoring your critical trades directly on your exchange platform during this time.
Thank you for your understanding.
Posted on May 09, 2024 - 10:55 UTC

Past Incidents

May 13, 2024

No incidents reported today.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

Scheduled KuCoin Spot API Update

Completed - The scheduled maintenance has been completed.
May 9, 07:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 07:00 UTC

Scheduled - Dear Traders,

Kucoin has announced a performance upgrade for Kucoin API and scheduled to take place on Thursday, May 9, 2024 from 07:00 to 07:30 UTC.

During this time the websocket push of user balance/private order/l2 increment might cause loss or delay during the upgrade period according to their announcement.

Kucoin accouncement page:
https://www.kucoin.com/announcement/NotificationofKuCoinSpotAPIUpdate06May2024

We recommend monitoring your critical trades directly on your exchange platform during this time.
Thank you for your understanding.
May 6, 13:33 UTC

May 8, 2024

No incidents reported.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

Users may experience issues with DCA bot deals closing for Coinbase Advanced.

Resolved - We are pleased to announce that we are marking this issue as resolved.
Our decision to revert to using the REST API on the 29th April has led to the provision of accurate order book price data.

For Coinbase Advanced traders who suspect that their trading activities were impacted by this issue between the 26th and 29th of April, we kindly request that you reach out to our support team. Please supply your Deal or Trade ID numbers, and we will be able to provide you with information regarding the price information received from Coinbase for the trading pairs, which will assist you in logging these with the Coinbase support team.

As of now, we have not received any updates from the Coinbase team regarding the cause of the problem with the websocket order book feed, however we hope to reintroduce support for it again in the future, as soon as they have resolved the issue.
May 2, 15:16 UTC

Monitoring - Dear traders,
We would like to provide you with an update regarding the current situation. Our team has been actively investigating the issue, and here is the latest information we have gathered:

1. Several months ago, Coinbase introduced a feature that allows for faster and more efficient receipt of orderbook updates for trading pairs through websockets.
In response to this development, our team at 3Commas updated our system at that time to leverage this feature, aiming to enhance the trading experience for users with bots or active trades on Coinbase accounts.

2. On 26th April at approximately 1045hrs UTC+0, reports surfaced from users indicating that some of their DCA bots were closing deals at a loss. This was identified as stemming from incorrect chart pricing received via the websocket orderbook feed.
A notification was promptly shared on the status.3commas.io page to alert traders to this issue.
Furthermore, our team reached out to Coinbase directly to report the problem, seeking their assistance in identifying and rectifying the issue.

3. As of 29th April at 0830hrs UTC+0, challenges persist in the accuracy of orderbook data received via the API from Coinbase.
In response, our team reverted to utilizing the older REST API method to update trading pair order books and pricing data. This adjustment is expected to provide more precise information and serve as a temporary workaround until a permanent resolution for the websocket data issue is implemented by Coinbase.
Apr 29, 09:43 UTC

Investigating - Dear Traders,
We’ve been made aware of technical issues with the Coinbase Advanced DCA bot deals and are monitoring the situation closely.

During this time, we would recommend not using market orders and any trailing feature at all until the problem is resolved.

We will notify you once systems are fully operational and appreciate your understanding!

Don’t forget you can review the latest status of 3Commas, including our supported exchanges, for planned and unplanned maintenance notifications at: status.3commas.io
Apr 26, 11:20 UTC

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

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